Logistics Operations Admin: Data, QA & Customer Care

Federal Express Corporation; South Burlington (VT); On-site; USD 25,000 - 37,000; Full time

Job summary

Federal Express Corporation is hiring for a clerical/operational support role in the Vermont area. The role involves providing clerical assistance, data entry, and frontline customer service to resolve inquiries and support delivery operations.

Responsibilities include preparing reports, assisting with audits, and ensuring accurate package handling while preventing loss. The candidate should have strong MS Office skills and at least four years of related experience.

Qualifications

• High School Diploma or GED required.
• Four years of customer service or clerical experience required; dock/ distribution center experience preferred.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing and answering phones.
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and provides regular and ad hoc reports to management for review and determination.
• Serves as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Assists management with audits by retrieving data and/or files for review.
• Supports timely delivery and mitigates loss by performing address searches/corrections and ensuring packages are in good condition.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Federal Express Corporation is hiring for a clerical/operational support role in the Vermont area. The role involves providing clerical assistance, data entry, and frontline customer service to resolve inquiries and support delivery operations.

Responsibilities include preparing reports, assisting with audits, and ensuring accurate package handling while preventing loss. The candidate should have strong MS Office skills and at least four years of related experience.