Operations Admin Specialist — Data, QA & Customer Service

Federal Express Corporation; Portsmouth (NH); On-site; USD 21,000 - 30,000; Part time

Job summary

Federal Express Corporation is seeking a part-time clerical and administrative associate in Portsmouth, NH. You will support hub and station operations, perform data entry, and handle customer inquiries to help optimize delivery times.

The role emphasizes strong clerical skills, MS Office proficiency, and the ability to manage multiple tasks in a fast-paced environment with attention to detail.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering phones).
• Enter data in systems and compile regular and adhoc reports for management.
• Serve as frontline customer service to receive, solve and/or escalate inquiries.
• Support audit activities and data retrieval for reviews.
• Assist with loss prevention and quality assurance by correcting addresses and ensuring packages are in good condition.

Skills

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Web-based applications

Office equipment (fax, scanner)

Job description

Federal Express Corporation is seeking a part-time clerical and administrative associate in Portsmouth, NH. You will support hub and station operations, perform data entry, and handle customer inquiries to help optimize delivery times.

The role emphasizes strong clerical skills, MS Office proficiency, and the ability to manage multiple tasks in a fast-paced environment with attention to detail.