Logistics Office Coordinator: Customer Service & Docs

The Suddath Companies; West Columbia (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

NXTPoint Logistics in West Columbia, TX is seeking a Logistics Coordination Assistant to help manage day-to-day home delivery operations. You will serve as a liaison among customers, operations, independent contractors, and internal support teams to ensure timely and accurate service.

The role requires sharp organizational skills, proficiency with MS Office, and clear communication. Prior experience in warehousing or logistics is preferred, with college degree encouraged.

Qualifications

• Experience coordinating deliveries or orders in a logistics setting.
• Accurate data entry and recording of information in systems.
• Excellent written and verbal English communication.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Support day-to-day home delivery coordination and act as liaison among customers, operations, independent contractors, and internal support teams.
• Research and resolve customer service and order issues with cross-functional teams.
• Maintain delivery-related documentation, including Bills of Lading, service orders, manifests, and records.
• Update customer, order, delivery, and contractor information in company systems.
• Monitor open or unassigned orders to support timely resolution and service completion.
• Assist with scheduling, reporting, and daily delivery activity coordination.
• Communicate with customers and operations to promote service quality and efficiency.

Skills

MS Office proficiency

Strong communication skills

Organizational skills

Team player

Education

College degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

NXTPoint Logistics in West Columbia, TX is seeking a Logistics Coordination Assistant to help manage day-to-day home delivery operations. You will serve as a liaison among customers, operations, independent contractors, and internal support teams to ensure timely and accurate service.

The role requires sharp organizational skills, proficiency with MS Office, and clear communication. Prior experience in warehousing or logistics is preferred, with college degree encouraged.