Logistics Dispatcher: Route Planning & Driver Support

Valorfleetservices; Gaithersburg (MD); Sur place; USD 30 000 - 39 000; Plein temps

Résumé du poste

Valorfleetservices in Gaithersburg seeks an experienced dispatcher to manage driver loads, plan efficient routes, and coordinate pickups with shippers and receivers. You will be the primary contact for drivers during shifts, tracking via ELD/GPS and adjusting routes as needed.

The role requires strong problem-solving, communication, and multitasking skills, with knowledge of FMCSA hours-of-service. Proficiency with TMS and telematics is preferred.

Qualifications

• High school diploma or GED is required.
• 1+ year of dispatch, logistics, or transportation operations experience.
• Working knowledge of FMCSA hours-of-service rules and ELD requirements.
• Strong geography and map-reading skills across service region.

Responsabilités

• Assign loads to drivers based on location, equipment, hours of service, and delivery windows
• Build efficient routes that cut empty miles, fuel cost, and tolls
• Book and confirm pickup and delivery appointments with shippers and receivers
• Act as each driver's first point of contact throughout the shift
• Track trucks via ELD/GPS and confirm check-calls, arrivals, and departures
• Reroute drivers around delays, weather, road closures, and breakdowns
• Coordinate roadside assistance, repairs, and recovery with Maintenance
• Give customers and brokers accurate ETAs and proactive delay notices
• Resolve service failures, detention, and accessorial issues quickly and professionally
• Plan loads within FMCSA hours-of-service limits; never pressure drivers to exceed them
• Flag drivers, equipment, or loads with compliance, safety, or documentation gaps
• Report accidents and incidents to Safety per company procedure
• Keep load status, notes, and documents current in the TMS
• Collect BOLs and PODs to support same-day billing
• Hand off open issues clearly at shift change

Connaissances

Problem solving

Communication

Multitasking

Attention to detail

Technology literacy

Formation

High school diploma or GED

Outils

McLeod

TMW

Samsara

DAT

Truckstop

Microsoft 365

Description du poste

Valorfleetservices in Gaithersburg seeks an experienced dispatcher to manage driver loads, plan efficient routes, and coordinate pickups with shippers and receivers. You will be the primary contact for drivers during shifts, tracking via ELD/GPS and adjusting routes as needed.

The role requires strong problem-solving, communication, and multitasking skills, with knowledge of FMCSA hours-of-service. Proficiency with TMS and telematics is preferred.