Logistics Dispatcher: Route Planning & Customer Service

Reladyne; Glendale (AZ); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Health Savings Account (HSA)

Paid time off and holidays

Career growth opportunities

Job summary

RelaDyne is seeking a Dispatcher to join our team in Glendale, AZ. In this role you will coordinate driver schedules, manage delivery routes, and ensure customers receive exceptional service, with a focus on safety and efficiency.

You will communicate with drivers, customers, and internal teams, maintain dispatch records, handle a high volume of calls and data entry, and support additional logistics projects as needed. A stable employment history and flexible availability are valued.

Qualifications

• Experience in dispatch, logistics, transportation, or customer service.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office applications.
• Strong data entry and attention to detail.
• Flexible schedule including nights, weekends, and overtime as needed.

Responsibilities

• Coordinate, schedule, and dispatch drivers based on customer orders, delivery schedules, and operational priorities.
• Ensure deliveries are completed safely, efficiently, and within customer timeframes.
• Monitor daily routes and proactively address scheduling conflicts or service issues.
• Communicate effectively with drivers, customers, supervisors, and internal teams.
• Handle a high volume of phone calls and data entry activities.
• Identify priorities and utilize available resources to maximize operational efficiency.
• Respond to customer inquiries, service requests, and delivery concerns in a professional manner.
• Maintain accurate dispatch records and transportation documentation.
• Keep drivers and team members informed of schedule changes and daily operational updates.
• Support additional dispatch and logistics projects as assigned.

Skills

Dispatch experience

Organizational skills

Communication skills

Data entry

Microsoft Office

Tools

SmartLogix

SAP

Job description

RelaDyne is seeking a Dispatcher to join our team in Glendale, AZ. In this role you will coordinate driver schedules, manage delivery routes, and ensure customers receive exceptional service, with a focus on safety and efficiency.

You will communicate with drivers, customers, and internal teams, maintain dispatch records, handle a high volume of calls and data entry, and support additional logistics projects as needed. A stable employment history and flexible availability are valued.