Dispatcher

Reladyne; Glendale (AZ); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Health Savings Account (HSA)

Paid time off and holidays

Career growth opportunities

Job summary

RelaDyne is seeking a Dispatcher to join our team in Glendale, AZ. In this role you will coordinate driver schedules, manage delivery routes, and ensure customers receive exceptional service, with a focus on safety and efficiency.

You will communicate with drivers, customers, and internal teams, maintain dispatch records, handle a high volume of calls and data entry, and support additional logistics projects as needed. A stable employment history and flexible availability are valued.

Qualifications

• Experience in dispatch, logistics, transportation, or customer service.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office applications.
• Strong data entry and attention to detail.
• Flexible schedule including nights, weekends, and overtime as needed.

Responsibilities

• Coordinate, schedule, and dispatch drivers based on customer orders, delivery schedules, and operational priorities.
• Ensure deliveries are completed safely, efficiently, and within customer timeframes.
• Monitor daily routes and proactively address scheduling conflicts or service issues.
• Communicate effectively with drivers, customers, supervisors, and internal teams.
• Handle a high volume of phone calls and data entry activities.
• Identify priorities and utilize available resources to maximize operational efficiency.
• Respond to customer inquiries, service requests, and delivery concerns in a professional manner.
• Maintain accurate dispatch records and transportation documentation.
• Keep drivers and team members informed of schedule changes and daily operational updates.
• Support additional dispatch and logistics projects as assigned.

Skills

Dispatch experience

Organizational skills

Communication skills

Data entry

Microsoft Office

Tools

SmartLogix

SAP

Job description

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor-we're a team dedicated to innovation, service excellence, and delivering reliable solutions for our customers every day.

We are seeking a Dispatcher to join our team. In this role, you'll be responsible for coordinating driver schedules, managing delivery routes, and ensuring customers receive exceptional service.

What You'll Do

• Coordinate, schedule, and dispatch drivers based on customer orders, delivery schedules, and operational priorities
• Ensure deliveries are completed safely, efficiently, and within customer timeframes
• Monitor daily routes and proactively address scheduling conflicts or service issues
• Communicate effectively with drivers, customers, supervisors, and internal teams
• Handle a high volume of phone calls and data entry activities
• Identify priorities and utilize available resources to maximize operational efficiency
• Respond to customer inquiries, service requests, and delivery concerns in a professional manner
• Maintain accurate dispatch records and transportation documentation
• Keep drivers and team members informed of schedule changes and daily operational updates
• Support additional dispatch and logistics projects as assigned

What We're Looking For

• Experience in dispatch, logistics, transportation, customer service, or a related field
• Basic understanding of transportation operations; fuel transportation experience is a plus
• Strong organizational and multitasking skills with the ability to manage competing priorities
• Excellent verbal and written communication skills
• Strong data entry and computer skills
• Proficiency with Microsoft Office applications
• Strong attention to detail and problem-solving abilities
• Ability to work effectively in a fast-paced, team-oriented environment
• Professional demeanor and customer-focused mindset
• Stable employment history
• Ability to work a flexible schedule, including nights, weekends, and overtime as needed
• Must reside within a reasonable commuting distance of the assigned location

Preferred Qualifications

• Experience in fuel transportation dispatch
• Experience with dispatch software, preferably SmartLogix
• SAP experience
• Knowledge of transportation documentation, industry terminology, and DOT regulations

Why RelaDyne?

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Health Savings Account (HSA)
• Paid time off and company holidays
• Career growth opportunities within a growing national organization

Know Your Rights: Workplace Discrimination is Illegal - (click for more information)

Equal Opportunity Employer/Disability/Protected Veteran

RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources [e-mail]