Logistics Navigator: Driver Dispatch & Route Planning

Quicksilver Express Courier; Phoenix (AZ); On-site; USD 26,000 - 37,000; Full time

Job summary

Quicksilver Express Courier in Phoenix, AZ is seeking a full-time Logistics Coordinator to manage driver assignments, routes, and customer communications in a fast-paced environment. You will coordinate 15-20 drivers, ensure DOT compliance, monitor Hours of Service, and use mapping and internal software to optimize deliveries while maintaining high customer service levels.

Applicants should be reliable, a team player, and detail-oriented; a high school diploma or GED is required, and this role

Qualifications

• High school diploma or GED required.
• Strong knowledge of the metro and surrounding areas.
• Transportation Dispatch experience in freight industry.
• Knowledge of applicable transportation regulations and laws.
• Excellent organizational and time management skills.
• Superior communication skills to relay concise information to drivers, customers and office staff.
• Ability to identify errors and implement corrective action in a timely fashion.

Responsibilities

• Understand and use mapping programs and internal applications to assign work to drivers based on location, delivery time frames, vehicle specs and workload.
• Coordinate 15–20+ drivers to complete 50-100+ deliveries per workday; plan routes and adapt to changes.
• Analyze driver and delivery performance and propose alternatives when plans change.
• Maintain compliance with DOT regulations and Hours of Service, including monitoring logs using ELD software.
• Provide accurate and professional customer service and communication with customers and drivers.
• Handle incoming orders via phone, email, or web and provide status updates.
• Troubleshoot and resolve issues for customers and drivers; document issues accurately.

Skills

Transportation Dispatch

DOT Regulations

Time Management

Communication Skills

Education

High School Diploma or GED

Tools

Mapping Software

Internal Applications

ELD Software

Job description

Quicksilver Express Courier in Phoenix, AZ is seeking a full-time Logistics Coordinator to manage driver assignments, routes, and customer communications in a fast-paced environment. You will coordinate 15-20 drivers, ensure DOT compliance, monitor Hours of Service, and use mapping and internal software to optimize deliveries while maintaining high customer service levels.

Applicants should be reliable, a team player, and detail-oriented; a high school diploma or GED is required, and this role