Logistics Dispatcher: On-Time Deliveries & Team Leadership

Mobile Mini, Inc; North Little Rock (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability and life insurance

Paid time off and holidays

Retirement savings plan with companya

Job summary

WillScot is seeking a Dispatcher in North Little Rock to own the transactional logistics schedule and office duties for the assigned territory. You will decide which transportation means, supervise staff, and impact on-time delivery and customer satisfaction.

Responsibilities include safety compliance, scheduling, vendor coordination, and branch administration while upholding WillScot Core Values of Collaboration, Empowerment, Excellence, and Innovation.

Qualifications

• High school diploma, GED, or 3 years of applicable experience.
• 2 years work experience.
• 2 years experience managing one or more employees.
• MS Office/Excel/Word/Outlook experience.
• Experience working directly with customers by phone and email.
• Strong customer service orientation, active listening, excellent oral/written communication.
• Ability follow direction and meet deadlines in a fast-paced environment.
• Experience applying creativity to problem-solving.
• Build sustainable relationships and trust with vendors through open, proactive communication.
• Ability to effectively manage multiple, changing priorities in a fast-paced environment.

Responsibilities

• Environment, Health & Safety: Conducts business in compliance with Environmental Health & Safety Policies.
• Manages employee health and safety through creating a safe workplace with Safety Save and trainings.
• Supervisory Responsibilities: Provides direct and indirect managerial oversight by assigning tasks and daily duties.
• Coordinates drivers, field service techs, setup crews, transportation coordinators, and branch coordinators.
• Owns DOT compliance within an assigned territory.
• Set daily/weekly/monthly priorities for the team and schedule resources to meet on-time targets.

Skills

Customer service

Active listening

Communication

Education

High school diploma, GED

Tools

MS Office/Excel/Word/Outlook

Job description

WillScot is seeking a Dispatcher in North Little Rock to own the transactional logistics schedule and office duties for the assigned territory. You will decide which transportation means, supervise staff, and impact on-time delivery and customer satisfaction.

Responsibilities include safety compliance, scheduling, vendor coordination, and branch administration while upholding WillScot Core Values of Collaboration, Empowerment, Excellence, and Innovation.