Logistics Dispatcher: Lead On-Time Deliveries

WillScot; Sherman Corners (OH); In loco; USD 52.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Paid time off

Retirement plan

Descrizione del lavoro

WillScot is seeking a Dispatcher to own the transactional logistics schedule for a designated territory and supervise personnel. You will decide on in-house vs. vendor transport to optimize cost and time for delivery, installation, service, and relocation of units.

The role emphasizes on-time delivery, customer satisfaction, and adherence to safety policies, with involvement in branch operations and administrative duties.

Competenze

• High school diploma or GED required or 3 years of applicable experience.
• 2 years of work experience.
• 2 years experience managing one or more employees.
• MS Office/Excel/Word/Outlook experience.
• Experience working directly with customers by phone and email.
• Strong customer service orientation, active listening, excellent oral/written communication.
• Ability follow direction and meet deadlines in a fast-paced environment.
• Experience applying creativity to problem-solving.
• Build sustainable relationships and trust with vendors through open, proactive communication.
• Ability to effectively manage multiple, changing priorities in a fast-paced environment.

Mansioni

• Owns all aspects of the transactional logistics schedule for assigned territory.
• Determine optimal transportation means (in-house or vendor partners) for delivery, service, and relocation.
• Maintain safety policies and comply with laws and regulations.
• Provide direct and indirect managerial oversight by assigning tasks to branch staff and temporary workers.
• Set daily/weekly priorities and schedules to achieve 100% on-time delivery targets.
• Create and receive purchase orders for transport vendors; arrange permits and escorts as needed.
• Coordinate vendors and contractors for timely completion of installation and removal.
• Monitor digital tracking to update orders and communicate with customers and vendors.

Conoscenze

Customer service

MS Office

Communication skills

DOT compliance knowledge

Vendor coordination

Formazione

High school diploma or GED

Strumenti

CRM system (e.g., Salesforce)

Microsoft Excel

Outlook

Descrizione del lavoro

WillScot is seeking a Dispatcher to own the transactional logistics schedule for a designated territory and supervise personnel. You will decide on in-house vs. vendor transport to optimize cost and time for delivery, installation, service, and relocation of units.

The role emphasizes on-time delivery, customer satisfaction, and adherence to safety policies, with involvement in branch operations and administrative duties.