2nd Shift Logistics Specialist – Dispatch & Driver Support

RXO Inc.; Southfield, Northern (MI, KY); Hybride; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Pre-tax accounts

Disability insurance

Life insurance

Employee Assistance Program

Career and Leadership Development

Paid time off

Company holidays

Volunteer days

Résumé du poste

RXO Inc. in Southfield, Michigan is seeking an Associate Logistics Specialist on 2nd shift to support ongoing shipments and driver communications. You will monitor pickups and deliveries, answer calls, and input updates into the dispatch system to keep operations running smoothly.

The role requires strong organization, multitasking, and excellent phone skills. Prior logistics or transportation exposure and Microsoft Office proficiency are a plus, as is flexibility for overtime and weekend shifts.

Qualifications

• Strong organizational and time management skills in a fast-paced environment.
• Basic computer skills.
• Availability for flexible schedules, overtime and weekends.
• Experience with high phone volume and deadlines.
• Strong driver and customer interaction experience.
• Proficiency in Microsoft Office.
• Excellent phone communication skills.
• Knowledge of the transportation industry.

Responsabilités

• Monitor and track pickups and deliveries, notify customers of deviations.
• Answer driver and customer calls/emails and address their needs.
• Call and obtain updates from drivers/carriers and input data into the dispatch system.
• Communicate issues to customers and drivers.
• Monitor and update Active Run problems.

Connaissances

Organizational skills

Time management

Multitasking

Customer service

Phone communication

Problem solving

Outils

Microsoft Office

Description du poste

RXO Inc. in Southfield, Michigan is seeking an Associate Logistics Specialist on 2nd shift to support ongoing shipments and driver communications. You will monitor pickups and deliveries, answer calls, and input updates into the dispatch system to keep operations running smoothly.

The role requires strong organization, multitasking, and excellent phone skills. Prior logistics or transportation exposure and Microsoft Office proficiency are a plus, as is flexibility for overtime and weekend shifts.