Logistics Dispatcher & Account Supervisor

Xpresstechfreight; Ashley (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Vacation, Sick, & Personal time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

On-site work out facility

Job summary

U.S. Xpress in Ashley, IN is seeking a Supervisor II Account to oversee driver performance and service metrics in a fast-paced transportation environment. The role emphasizes safety, customer satisfaction, and efficient loads planning to ensure reliable on-time service.

The position requires strong communication, problem-solving abilities, and knowledge of DOT regulations. On-site work with comprehensive benefits is provided; remote work is not offered.

Qualifications

• High school diploma or equivalent required.
• Equivalent years of experience defined as one year of professional experience for each year of college requested.
• DOT regulations knowledge preferred.

Responsibilities

• Proactively promote safety metrics and KPIs around service pickup %, deadhead %, assignments per week, and other metrics essential for the organization’s objectives.
• Supervises driver performance to ensure proper balance with business and driver needs.
• Utilize High Performance Coaching to proactively coach drivers on performance or behavior expectations.
• Ensure the highest level of service for U.S. Xpress customers by effectively managing expectations and commitments through strong relationships and proactive communication.
• Maximize company profitability and revenue through appropriate equipment utilization.
• Coordinate with drivers on physicals and random drug screens as well as CDL renewal deadlines based on Safety Department tracking and correspondence.

Skills

DOT regulations knowledge

Communication skills

Problem solving

Change management

Driver performance coaching

Education

High School Diploma or equivalent

Equivalent years of experience rule

Job description

U.S. Xpress in Ashley, IN is seeking a Supervisor II Account to oversee driver performance and service metrics in a fast-paced transportation environment. The role emphasizes safety, customer satisfaction, and efficient loads planning to ensure reliable on-time service.

The position requires strong communication, problem-solving abilities, and knowledge of DOT regulations. On-site work with comprehensive benefits is provided; remote work is not offered.