Senior Transportation Account Manager II

U.S. Xpress, Inc.; Blue Ash (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Vacation, Sick, & Personal time

Paid Holidays

Tuition Reimbursement

On-site work out facility

Paid Parental Leave

Job summary

U.S. Xpress, Inc. is seeking an Account Manager II to oversee a high-revenue dedicated account with 30+ trucks and/or drivers. The role involves ensuring on-time service, strong customer partnerships, and effective collaboration with internal teams across billing, operations, and maintenance.

The candidate will manage driver and office issues, maintain policy adherence, and drive cash flow through accounts receivable processes, while supporting regional operations and project initiatives.

Qualifications

• Bachelor degree in related field or equivalent experience required.
• Minimum of 5 years’ experience in logistics.
• Minimum of 3 years’ leadership experience required; coaching for higher performance experience preferred.
• Understanding of the distribution process required for success.

Responsibilities

• Provide superior customer service and on-time service delivery for a high-revenue dedicated account.
• Manage driver, office and customer issues and maintain partnerships.
• Oversee payroll, home time, terminations and ensure policy adherence.
• Ensure fleet maintenance on tractors and trailers.
• Collaborate with billing and other departments to ensure smooth operations.
• Review credit and aging reports to increase cash flow.
• Rotational off-site on-call duty, nights/weekends.
• Support Regional Operations Manager and cross-account projects.

Skills

Interpersonal skills

Communication skills

Analytical thinking

Excel proficiency

Regulatory knowledge (DOT hours)

Education

Bachelor's degree or equivalent

Tools

Office software

Job description

U.S. Xpress, Inc. is seeking an Account Manager II to oversee a high-revenue dedicated account with 30+ trucks and/or drivers. The role involves ensuring on-time service, strong customer partnerships, and effective collaboration with internal teams across billing, operations, and maintenance.

The candidate will manage driver and office issues, maintain policy adherence, and drive cash flow through accounts receivable processes, while supporting regional operations and project initiatives.