Logistics Dispatch Specialist: Cargo & Customer Liaison

SBT Global, Inc.; Fullerton (CA); On-site; USD 28,413 - 40,467; Full time

Job summary

A logistics service provider based in Fullerton, California, is seeking a professional responsible for managing customer relations and daily operations in the logistics sector. The ideal candidate will have a high school diploma (GED preferred), experience in FTL/LTL transportation, and strong customer service skills. This role involves coordinating shipments, providing quotations, and ensuring operational compliance. Proficiency in MS Office and bilingual abilities (Korean preferred) will be advantageous.

Qualifications

• Years of experience in FTL/LTL transportation dispatching or operations in logistics industry required.
• Self-motivated and works well under pressure with minimal supervision.
• Strong customer service and negotiating skills needed.

Responsibilities

• Serve as the main contact for customer relations and manage daily operations.
• Request quotations with carriers and negotiate spot rates.
• Communicate daily with customers, carriers, and internal staff.

Skills

Customer service

Negotiation

Analytical skills

Problem solving

Organization

Communication

Detail-oriented

Bilingual (Korean)

Education

High School Diploma or GED Required

Bachelor Degree Preferred

Tools

MS Office (Excel, PowerPoint, Word, Outlook)

Job description

A logistics service provider based in Fullerton, California, is seeking a professional responsible for managing customer relations and daily operations in the logistics sector. The ideal candidate will have a high school diploma (GED preferred), experience in FTL/LTL transportation, and strong customer service skills. This role involves coordinating shipments, providing quotations, and ensuring operational compliance. Proficiency in MS Office and bilingual abilities (Korean preferred) will be advantageous.