Dispatch & Customer Service Pro - 1st Shift

DHL Supply Chain; Vista (CA); On-site; Confidential; Full time

Benefits offered by this job

Affordable medical coverage

PTO program

401(k) with company match

Tuition reimbursement

Career advancement opportunities

Job summary

A leading logistics company is hiring a Customer Service Representative in California. The role involves scheduling truckloads and LTL shipments, customer communication, and maintaining service levels. Candidates should have experience in dispatch or TMS, strong skills in Microsoft Office, and excellent communication abilities. Benefits include medical coverage, PTO, 401(k), tuition reimbursement, and career advancement opportunities. Competitive pay of $22.25 per hour is offered, with a first shift schedule.

Qualifications

• Minimum 6 months to 1 year experience in Dispatch or TMS.
• Proficient in Microsoft Office applications.
• Strong communication skills with clients and transport carriers.

Responsibilities

• Schedule pickups and resolve issues with transport carriers.
• Maintain customer records and financial accounts.
• Prepare product or service reports based on customer information.

Skills

Dispatch or TMS experience

Intermediate Microsoft Office skills

Email communication proficiency

Strong oral and written communication

Ability to multitask

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Commercial WMS (e.g., JDA, SAP)

View software

Job description

A leading logistics company is hiring a Customer Service Representative in California. The role involves scheduling truckloads and LTL shipments, customer communication, and maintaining service levels. Candidates should have experience in dispatch or TMS, strong skills in Microsoft Office, and excellent communication abilities. Benefits include medical coverage, PTO, 401(k), tuition reimbursement, and career advancement opportunities. Competitive pay of $22.25 per hour is offered, with a first shift schedule.