Customer Care & Dispatch Specialist

Transdev; California (MO); Hybrid; USD 23,419 - 29,274; Full time

Benefits offered by this job

Competitive compensation package

Minimum of two weeks vacation

401(k) retirement plan

Medical, dental, and vision insurance

Life insurance

Short-term and long-term disability insurance

Job summary

A leading transportation solutions provider is hiring a Customer Service Representative in California to act as a liaison for customers, providers, and clients. The role requires excellent customer service skills, a high school diploma, and computer literacy. Responsibilities include responding to inquiries, documenting trip details, and ensuring performance requirements are met. The position offers a competitive compensation package of $17.00–21.25 with benefits including vacation and insurance. Flexible schedules may be required.

Qualifications

• High School Diploma, GED, or equivalent is required.
• Candidates must be computer literate and possess excellent customer service skills.
• Ability to operate a standard telephone system is needed.

Responsibilities

• Respond to customer inquiries and concerns with timely responses.
• Document trip authorizations and details for transportation.
• Meet or exceed established performance requirements.

Skills

Excellent customer service skills

Computer literacy

Ability to operate standard telephone system

Education

High School Diploma, GED, or equivalent

Job description

A leading transportation solutions provider is hiring a Customer Service Representative in California to act as a liaison for customers, providers, and clients. The role requires excellent customer service skills, a high school diploma, and computer literacy. Responsibilities include responding to inquiries, documenting trip details, and ensuring performance requirements are met. The position offers a competitive compensation package of $17.00–21.25 with benefits including vacation and insurance. Flexible schedules may be required.