Logistics Dispatch & Operations Pro

Landstar Agent; Pineland Gardens (FL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life & AD&D

Long Term Disability

Short Term Disability

Critical Illness

Pet Insurance

Accident

Hospital Indemnity

Legal

401(k) Retirement plan with match

Health Savings Account (HSA)

Onsite Gym

Employee Assistance Program (EAP)

Paid Time Off – Vacation and Sick

Paid Holidays

Job summary

Momentum, a Jacksonville-based logistics company, seeks an Operations Specialist (M-F, 8a-5p) to manage scheduling and dispatch of trucks to meet customer demand. The role involves negotiating with providers for best rates, monitoring shipments, and maintaining accurate data in the transportation system.

Responsibilities include prioritizing tasks, ensuring customer satisfaction, and providing guidance on issues.

Qualifications

• High school diploma/GED required.
• Supply chain; logistics; or transportation industry experience is preferred.

Responsibilities

• Schedule and dispatch trucks accurately and on time to meet customer demand.
• Negotiate with transportation providers for best rates and service.
• Monitor shipments from pickup to delivery and provide tracking updates.
• Communicate service issues to internal and external teams.
• Update and maintain transportation management systems.
• Prioritize workload to focus on quality and service.
• Ensure adherence to customer satisfaction, accuracy, and timeliness.
• Identify problems and implement swift solutions.
• Provide complex problem resolution and guidance to others.
• Use industry knowledge and company systems to process shipments.
• Maintain regular attendance and flexibility for overtime.
• Demonstrate professional behavior at all times.

Skills

AS400 experience

Microsoft Office

Interpersonal skills

Problem solving

Self-directed

Time management

Supply chain understanding

Team player

Attention to detail

Excellent communication

Fluent English

Education

High school diploma/GED

Tools

AS400

Microsoft Office

Job description

Momentum, a Jacksonville-based logistics company, seeks an Operations Specialist (M-F, 8a-5p) to manage scheduling and dispatch of trucks to meet customer demand. The role involves negotiating with providers for best rates, monitoring shipments, and maintaining accurate data in the transportation system.

Responsibilities include prioritizing tasks, ensuring customer satisfaction, and providing guidance on issues.