Logistics Dispatch & Carrier Relations Specialist

Momentum Transportation USA, an award-winning Landstar Agent; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Momentum Transportation USA, an award-winning Landstar Agent, seeks an Operations Specialist to manage daily dispatch, track shipments, and negotiate carrier rates. The role emphasizes building carrier relationships, ensuring on-time performance, and updating transportation systems. You will balance customer needs with efficiency, working with a team and reporting to the Operations Manager. English fluency required.

Qualifications

• High School Diploma or GED required.
• BA/BS in Logistics or related field preferred or equivalent.
• 1–3 years dispatch operations experience preferred.

Responsibilities

• Schedule and dispatch trucks to meet customer demand.
• Track shipments from pickup to delivery and provide status updates.
• Negotiate rates and service with providers to optimize cost.
• Maintain carrier relationships to ensure capacity and service.
• Communicate with customers, carriers and team members.
• Update transportation management systems and processes.

Skills

Customer service excellence

DOT regulations

Multi-state geography

Interpersonal skills

Problem solving

Independent work

Time management

Attention to detail

English fluency

Reliability & attendance

Education

High School Diploma/GED

BA/BS in Logistics or related field

Tools

AS400

Pegasus

Oracle (OTM)

Job description

Momentum Transportation USA, an award-winning Landstar Agent, seeks an Operations Specialist to manage daily dispatch, track shipments, and negotiate carrier rates. The role emphasizes building carrier relationships, ensuring on-time performance, and updating transportation systems. You will balance customer needs with efficiency, working with a team and reporting to the Operations Manager. English fluency required.