Logistics Customer Service Specialist - 1st Shift

supply-chain; Charlotte (NC); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO program

401(k) with generous company match

Tuition reimbursement program

Excellent training and career advancement opportunities

Job summary

DHL Supply Chain in Charlotte, NC is hiring a 1st Shift Customer Service Representative. This role involves processing orders and providing customer support to ensure satisfaction. The ideal candidate should have strong customer service skills with attention to detail and some experience in warehouse operations.

We offer a competitive pay rate of $20.50 per hour along with comprehensive benefits including health coverage, PTO, and a 401(k) plan with company match.

Join DHL and be part of the world's largest logistics network!

Qualifications

• Customer service experience is preferred.
• Experience with data entry or reporting is a plus.
• Warehouse experience is preferred.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Act as a liaison to facilitate issue resolution.
• Maintain customer records and update account information.
• Prepare product or service reports by collecting customer information.
• Perform other duties as assigned.

Skills

Inbound/Outbound

Customer Service

Loading/Unloading

Attention to Detail

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain in Charlotte, NC is hiring a 1st Shift Customer Service Representative. This role involves processing orders and providing customer support to ensure satisfaction. The ideal candidate should have strong customer service skills with attention to detail and some experience in warehouse operations.

We offer a competitive pay rate of $20.50 per hour along with comprehensive benefits including health coverage, PTO, and a 401(k) plan with company match.

Join DHL and be part of the world's largest logistics network!