Logistics Customer Service Specialist - First Shift

Regis Corporation; Hillsboro (OR); On-site; USD 21,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid holidays

Vacation

401(k) matching

Tuition reimbursement

Training opportunities

Career advancement

Job summary

DHL Supply Chain is hiring for a First Shift Customer Service Representative. Shift is 7:00AM to 3:00PM, Monday through Friday, with a pay rate of $24.80 per hour.

The role involves assisting the department with clerical duties, processing orders, and providing information to customers to support issue resolution. As part of the customer service team, you will maintain records, handle account information, and assist with order and product management while contributing to a Great Place to Work

Qualifications

• High School Diploma or Equivalent
• 0-12 months of system, data entry or reporting experience
• 0-12 months of warehouse experience, preferred

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers and act as liaison to facilitate issue resolution.
• Resolve product or service problems and follow up to ensure resolution.
• Maintain customer records and update account information.
• Maintain financial accounts by processing customer adjustments.
• Prepare product or service reports by collecting and analyzing customer information.

Skills

Data entry

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain is hiring for a First Shift Customer Service Representative. Shift is 7:00AM to 3:00PM, Monday through Friday, with a pay rate of $24.80 per hour.

The role involves assisting the department with clerical duties, processing orders, and providing information to customers to support issue resolution. As part of the customer service team, you will maintain records, handle account information, and assist with order and product management while contributing to a Great Place to Work