Logistics Dispatch Coordinator: Route Master & Compliance

R.A.S. Logistics Inc.; Town of Sun Prairie (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

R.A.S. Logistics is seeking a Logistics Office Administrator to coordinate daily driver schedules, manage delivery routes, and ensure timely, accurate communication between drivers, customers, and internal teams.

This role plays a critical part in maintaining operational efficiency and regulatory compliance. The position involves maintaining dispatch logs, assisting in onboarding new drivers, and supporting DOT safety reporting.

Qualifications

• High school diploma or equivalent.
• Experience in dispatch, logistics, or transportation administration required.
• Strong organizational and multitasking skills with attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
• Knowledge of DOT regulations and transportation compliance is a plus.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
• Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
• Communicate proactively with customers regarding delivery status, delays, or special instructions.
• Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
• Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
• Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
• Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
• Prepare and submit operational reports to management as required.

Skills

Organizational skills

Multitasking

Communication

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Dispatch software

Logistics software

Job description

R.A.S. Logistics is seeking a Logistics Office Administrator to coordinate daily driver schedules, manage delivery routes, and ensure timely, accurate communication between drivers, customers, and internal teams.

This role plays a critical part in maintaining operational efficiency and regulatory compliance. The position involves maintaining dispatch logs, assisting in onboarding new drivers, and supporting DOT safety reporting.