Dispatch & Logistics Coordinator

R.A.S. Logistics Inc.; Town of Cheektowaga (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

R.A.S. Logistics Inc. is seeking an Office Administrator to coordinate daily driver schedules, manage routes, and ensure clear communication between drivers, customers, and internal teams.

The role supports compliance with DOT and safety rules while maintaining accurate records. The ideal candidate will have experience in dispatch or logistics administration, strong organizational skills, and proficiency with MS Office and dispatch software.

Qualifications

• High school diploma or equivalent required.
• Experience in dispatch, logistics, or transportation administration.
• Strong organizational and multitasking abilities.
• Excellent communication and problem-solving skills.
• Proficient with Word, Excel, Outlook and dispatch systems.
• Ability to perform well in a fast-paced environment.
• Knowledge of DOT regulations and compliance is a plus.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers.
• Serve as primary contact for drivers, addressing questions and updates.
• Communicate delivery status and special instructions to customers.
• Maintain dispatch logs, driver records, and delivery documentation.
• Coordinate with warehouse staff to stage orders for dispatch.
• Monitor GPS tracking for efficient routes and driving-hour compliance.
• Address and resolve operational issues quickly.
• Assist in onboarding new drivers and route training.
• Support DOT and safety regulatory reporting and records.
• Prepare and submit operational reports to management.

Skills

Organizational skills

Communication skills

Multitasking

Problem solving

Microsoft Office

Dispatch software

DOT regulations knowledge

Education

High school diploma or equivalent

Tools

Dispatch software

Microsoft Office

Job description

R.A.S. Logistics Inc. is seeking an Office Administrator to coordinate daily driver schedules, manage routes, and ensure clear communication between drivers, customers, and internal teams.

The role supports compliance with DOT and safety rules while maintaining accurate records. The ideal candidate will have experience in dispatch or logistics administration, strong organizational skills, and proficiency with MS Office and dispatch software.