Operations Coordinator - Data, Routing & Dispatch

Rumpke Waste & Recycling; Broadview Heights (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Life insurance

Paid vacation

Job summary

Rumpke Waste & Recycling in Broadview Heights, OH, seeks an Operations Clerk to ensure accurate data entry across databases used by field and office teams. The role supports routing, invoicing, and dispatch tasks, acting as a bridge among sales, operations, and customer service to resolve routing issues.

The position requires experience with data entry, routing-related software, and the ability to work independently under pressure.

Qualifications

• 2 years of data entry experience preferred.
• AS400/RouteSmart/IPak experience is a plus.
• Must read and follow maps and directions.

Responsibilities

• Route accounts using routing software
• Enter and edit daily driver DVIR logs
• Help with the daily driver check-in process
• Monitor, correct, and edit route sheet information as needed
• Provide support for the Customer Service Center; troubleshoot missed customers and resolve issues
• Act as liaison between sales, operations, and customer service to resolve routing and service issues
• Assist supervisors and managers with administrative projects
• Assist in dispatch during shifts and absences
• Process invoices and track purchase orders
• Back up scale house and service scale tickets for customers
• Run and complete reports as required
• Order supplies for business operations
• Perform other duties as assigned

Skills

Reading maps

Office functions

Time management

Verbal and written communication

Independent work

Education

General Education Diploma or better

High School diploma or better

Tools

AS400

RouteSmart

IPak

Job description

Rumpke Waste & Recycling in Broadview Heights, OH, seeks an Operations Clerk to ensure accurate data entry across databases used by field and office teams. The role supports routing, invoicing, and dispatch tasks, acting as a bridge among sales, operations, and customer service to resolve routing issues.

The position requires experience with data entry, routing-related software, and the ability to work independently under pressure.