Routing & Dispatch Support — Operations Clerk

Rumpke Waste & Recycling

Cleveland (OH)

On-site

USD 34,000 - 42,000

Full time

10 days ago

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Job summary

Rumpke Waste & Recycling is seeking an Operations Clerk to handle data entry into core databases and coordinate daily routing information. This role collaborates with multiple departments to ensure accurate service updates and timely processing of driver logs and invoices.

The ideal candidate will bring strong computer skills, the ability to multitask, and excellent communication with internal teams and customers.

Qualifications

Must read maps and give directions.
General knowledge of office functions.
Ability to work under pressure and treat others with respect.
Able to work independently, identify issues, and resolve problems.
Ability to multi-task and manage time effectively.
Excellent verbal and written communication with customers.

Responsibilities

Route accounts using routing software.
Enter and edit daily driver DVIR logs.
Support daily driver check-in process.
Monitor and edit route sheet information as needed.
Provide customer service support; resolve missed customers with Drivers/Route Managers.
Liaise between sales, operations, and customer service to resolve routing issues.
Assist supervisors with administrative projects and dispatch as needed.
Process invoices and create/purchase orders.
Back up scale house and service scale tickets for customers as needed.
Run and complete reports as required.
Order supplies for the business.
Perform other duties as assigned.