Operations Data & Dispatch Support Specialist

Rumpke of Ohio, Inc.; Broadview Heights (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Rumpke of Ohio, Inc. is seeking an Operations Clerk to enter data accurately and keep routing information up to date. You will coordinate with sales, operations and customer service to resolve routing issues and support dispatch when needed, while maintaining timely DVIR logs and invoices.

The role requires attention to detail, ability to work with routing software, and strong written and verbal communication. This on-site position supports a busy waste and recycling operation in Ohio.

Qualifications

• GED or High School diploma preferred.
• 2 years of data entry experience preferred.
• Experience with Windows and Microsoft applications; AS400, RouteSmart and IPak a plus.

Responsibilities

• Route accounts using routing software.
• Enter and edit daily driver DVIR logs.
• Assist in daily driver check-in process.
• Monitor and edit route sheet information as needed.
• Support Customer Service Center; troubleshoot missed customers with Drivers/Route Managers.
• Serve as liaison between sales, operations and customer service to resolve routing and service issues.
• Assist supervisors with administrative projects and dispatch as needed.
• Process invoices and track purchase orders.
• Provide back-up to scale house and service scale tickets as needed.
• Run and complete reports; order supplies.

Skills

Map reading

Office functions

Decision making

Independent work

Time management

Verbal and written communication

Education

GED or High School diploma (preferred)

Tools

AS400

RouteSmart

IPak

Windows/Microsoft apps

Job description

Rumpke of Ohio, Inc. is seeking an Operations Clerk to enter data accurately and keep routing information up to date. You will coordinate with sales, operations and customer service to resolve routing issues and support dispatch when needed, while maintaining timely DVIR logs and invoices.

The role requires attention to detail, ability to work with routing software, and strong written and verbal communication. This on-site position supports a busy waste and recycling operation in Ohio.