Logistics Dispatch & Billing Clerk

Estes Express; Broadview (NC); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Estes Express in North Carolina is seeking a detail-oriented Billing/Dispatch Clerk to handle high-volume phone calls, driver check-ins, data entry of manifests, and document imaging. You will use driver handhelds, coordinate delivery times with customers, and ensure accurate entry into dispatch systems.

Regular attendance and ability to work under tight deadlines are essential. The role requires a HS diploma or GED, proficiency with MS Word/Excel, strong customer service, and the ability to

Qualifications

• HS diploma or GED required.
• Billing, collections, tracing & OS&D experience preferred.
• Strong MS Word and Excel skills.
• Excellent verbal and written communication and customer service.
• Clerical skills and attention to detail.

Responsabilités

• Answer telephones with a heavy call volume and direct calls with accuracy.
• Check in drivers.
• Enter delivery manifest data into the computer system.
• Imaging and scanning of bills of lading and other documents.
• Identify freight bills requiring special delivery instructions.
• Distribute bills of Lading.
• Enter data into the dispatch system.
• Work with driver handhelds.
• Contact customers and coordinate delivery times and schedule appointments for freight delivery.
• Regular attendance is required.
• May perform additional duties as assigned.

Connaissances

Customer service

Clerical skills

Verbal/Written communication

Problem solving

Attention to detail

Time management

Teamwork

Formation

High School Diploma or GED

Outils

MS Word

Excel

Description du poste

Estes Express in North Carolina is seeking a detail-oriented Billing/Dispatch Clerk to handle high-volume phone calls, driver check-ins, data entry of manifests, and document imaging. You will use driver handhelds, coordinate delivery times with customers, and ensure accurate entry into dispatch systems.

Regular attendance and ability to work under tight deadlines are essential. The role requires a HS diploma or GED, proficiency with MS Word/Excel, strong customer service, and the ability to