Logistics Center Clerk - Dispatch & Billing Specialist

Estes Express Lines; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Estes Express Lines in Columbia, SC is seeking a detail-oriented clerk to support freight operations. The role involves handling high-volume phone calls, checking in drivers, and entering delivery manifests into the system. You will scan bills of lading and coordinate scheduling with customers.

The position requires MS Word/Excel proficiency, strong communication, and the ability to work under tight deadlines in a team environment. Some lifting and organizational skills are essential.

Qualifications

• High school diploma or GED or equivalent experience.
• Customer service experience preferred.
• Proficient in MS Word and Excel.
• Strong communication and listening skills.
• Ability to work under tight deadlines in a high-volume environment.
• Ability to work independently or in a team.

Responsibilities

• Answer telephones with a heavy call volume and direct calls with accuracy.
• Check in drivers and coordinate delivery times.
• Enter delivery manifest data into the computer system.
• Image and scan bills of lading and other documents.
• Identify freight bills requiring special delivery instructions.
• Distribute bills of lading and enter data into the dispatch system.
• Work with driver handhelds and communicate with customers.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

MS Word

Excel

Dispatch system

Job description

Estes Express Lines in Columbia, SC is seeking a detail-oriented clerk to support freight operations. The role involves handling high-volume phone calls, checking in drivers, and entering delivery manifests into the system. You will scan bills of lading and coordinate scheduling with customers.

The position requires MS Word/Excel proficiency, strong communication, and the ability to work under tight deadlines in a team environment. Some lifting and organizational skills are essential.