Customer Service Rep

Adecco US, Inc.; Washington; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Shift: Tue–Sat 6:30am–3:00pm

Weekly paycheck

Pay: $18.00 per hour

Aspire Academy access

Job summary

Adecco US, Inc. is assisting a local employer in FIFE, WA in their search for a Customer Service Representative. The role offers an hourly pay of $18.00 and a schedule that includes Tue–Sat shifts with weekly pay. You’ll join a supportive team and access Adecco’s Aspire Academy for upskilling.

Key tasks include assisting customers by phone and email, resolving issues, and monitoring delivery progress. Requirements include a high school diploma and MS Office proficiency.

Qualifications

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
• High school diploma or equivalent.
• 1-year related experience preferably within a call center environment.
• Strong customer service skills and the ability to satisfactorily resolve issues.

Responsibilities

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

MS Project

Word

Excel

PowerPoint

Job description

Adecco is currently assisting a local Customer in their search for Customer Service Representative positions in FIFE, WA. This is a great opportunity to further your existing skills as a Customer Service Representative while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Perks

• Shift: Tue – Sat – 6:30am – 3:00pm
• Weekly paycheck
• Pay: $ 18.00
• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

Responsibilities

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes

Requirements

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues

Pay Details: $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.