Customer Service Specialist — Fast-Paced Ops & Growth

Manpower, Inc.; Fife (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Manpower, Inc. is seeking a Customer Service Representative in Fife, WA to provide exceptional service to customers, partners, and drivers.

The role includes handling inquiries via phone and email, resolving issues, and supporting delivery operations in a fast-paced environment. The ideal candidate is detail-oriented, organized, and capable of balancing multiple priorities while delivering a positive customer experience.

Qualifications

• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Strong communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Problem-solving skills with a customer-focused mindset.

Responsibilities

• Assist customers and business partners via phone and email
• Respond to customer inquiries and complaints professionally and efficiently
• Diagnose, assess, and resolve service-related issues
• Monitor delivery routes and track shipment progress
• Scan haul-away pods and verify required documentation
• Process delivery order changes, updates, and cancellations
• Maintain accurate records and provide timely communication to customers and internal teams

Job description

Manpower, Inc. is seeking a Customer Service Representative in Fife, WA to provide exceptional service to customers, partners, and drivers.

The role includes handling inquiries via phone and email, resolving issues, and supporting delivery operations in a fast-paced environment. The ideal candidate is detail-oriented, organized, and capable of balancing multiple priorities while delivering a positive customer experience.