Field Support Specialist - Customer Experience Lead

Genuine Parts Company; Tukwila (WA); Presencial; USD 30.000 - 40.000; Jornada completa

Descripción de la vacante

Genuine Parts Company in Tukwila, WA is seeking an On-Site Support Specialist to deliver hands-on customer service at client locations. The role combines several nonexempt duties and requires working at the customer site more than 50% of the time.

Under limited supervision, you will handle tasks such as ART, VMI, driving, delivery, crib attendant and storeroom work, while maintaining accuracy, reliability and a professional demeanor.

Formación

• HS diploma or GED with 3–5 years related experience.
• Customer service and communication skills required.
• Moderate computer skills and ability to use business systems.
• Valid driver’s license with good driving record.

Responsabilidades

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
• Performs other duties as assigned.

Conocimientos

Customer service

Communication

Time management

Attention to detail

Reliability

Organization

Computer skills

Educación

High School Diploma or GED

Herramientas

Forklift certification

Descripción del empleo

Genuine Parts Company in Tukwila, WA is seeking an On-Site Support Specialist to deliver hands-on customer service at client locations. The role combines several nonexempt duties and requires working at the customer site more than 50% of the time.

Under limited supervision, you will handle tasks such as ART, VMI, driving, delivery, crib attendant and storeroom work, while maintaining accuracy, reliability and a professional demeanor.