Logistics Customer Service Specialist

RXO, Inc.; Port Saint Lucie (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision plans

401(k) with company match

Pre-tax accounts

Descripción de la vacante

RXO, Inc. is seeking a Customer Service Representative to ensure outstanding service for customers, business partners, and drivers. You will assist via phone and email, address issues, and monitor delivery routes to uphold RXO’s commitments.

The role emphasizes problem resolution, multitasking, and a high level of customer satisfaction, with a team-first culture and opportunities for growth within a nationwide network.

Formación

• Experience using MS Office including Word, Excel, and PowerPoint.

Responsabilidades

• Assist customers and business partners via telephone and email.
• Handle customer complaints in a calm, professional manner.
• Diagnose, assess, and resolve problems or issues.
• Monitor progress of delivery routes.
• Scan haul‑away pods and verify stamps.
• Process changes or cancellations to delivery orders.

Conocimientos

MS Office

Educación

High school diploma or equivalent

Descripción del empleo

RXO, Inc. is seeking a Customer Service Representative to ensure outstanding service for customers, business partners, and drivers. You will assist via phone and email, address issues, and monitor delivery routes to uphold RXO’s commitments.

The role emphasizes problem resolution, multitasking, and a high level of customer satisfaction, with a team-first culture and opportunities for growth within a nationwide network.