Logistics Customer Experience Specialist

Dsv Air & Sea SAU; Goodyear (AZ); On-site; USD 51,577,000 - 68,770,000; Full time

Job summary

DSV Air & Sea SAU in Goodyear, AZ is seeking a Customer Service Agent (CSR) to build rapport with clients and process orders accurately.

You will handle data entry from shipping/receiving, manage order processing, and coordinate with multiple departments to ensure service standards. This full-time role requires strong MS Office skills, familiarity with WMS, and a detail-oriented, multi-tasking mindset.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• Able to work in warehouse temperatures.
• Good written and verbal communication skills.

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Verify invoices and ensure accurate paperwork.
• Coordinate with departments to meet service standards.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Adaptability

Education

High School Diploma or GED

Tools

MS Office

WMS

Job description

DSV Air & Sea SAU in Goodyear, AZ is seeking a Customer Service Agent (CSR) to build rapport with clients and process orders accurately.

You will handle data entry from shipping/receiving, manage order processing, and coordinate with multiple departments to ensure service standards. This full-time role requires strong MS Office skills, familiarity with WMS, and a detail-oriented, multi-tasking mindset.