Logistics Customer Service Specialist

Talentify; Independence (KY); On-site; USD 32,000 - 36,000; Full time

Job summary

DSV - Global Transport and Logistics is seeking a Customer Service Agent in Independence, KY. The role focuses on accurate data entry, order processing, and proactive customer communication to ensure timely shipments.

Responsibilities include handling shipping documents, coordinating with warehouse teams, and maintaining high service standards in a fast-paced logistics environment. Benefits details are provided by HR.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in Customer Service-related capacity.
• Able to work in unregulated warehouse temperatures.

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Verify and prepare shipping documents for customers.
• Maintain accurate data entry for orders and shipments.
• Communicate with customers to resolve inquiries and issues.

Skills

Communication skills

Attention to detail

Multitasking

Adaptability

Customer service

English proficiency

Education

High school diploma or GED

Tools

MS Office

WMS

Job description

DSV - Global Transport and Logistics is seeking a Customer Service Agent in Independence, KY. The role focuses on accurate data entry, order processing, and proactive customer communication to ensure timely shipments.

Responsibilities include handling shipping documents, coordinating with warehouse teams, and maintaining high service standards in a fast-paced logistics environment. Benefits details are provided by HR.