Logistics Customer Service & Sales Associate - Growth Path

Insight Global; Oceanside (CA); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Insight Global is seeking a Customer Service & Sales Associate in Oceanside, CA. The role involves assisting customers with shipment rate quotes, data logging, and in-store support with some phone assistance, helping the team handle daily operations and escalations as needed.

The position offers opportunities for growth within Operations and requires 2–5+ years of customer service and/or sales experience, plus solid communication and MS Office skills.

Formación

• Basic computer skills and MS Office knowledge.
• 2–5+ years of Customer Service or Sales experience.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office/Teams.

Responsabilidades

• Open and close the store daily.
• Assist customers with shipment rate quotes.
• Log data and perform data entry.
• Provide in-store and some phone support.
• Escalate questions to teammates as needed.

Conocimientos

Customer Service / Sales experience

Communication skills

Basic computer skills

MS Office/ Teams (tech proficiency)

Herramientas

Microsoft Office/ Teams

Logistics knowledge

Shipping carrier experience

Descripción del empleo

Insight Global is seeking a Customer Service & Sales Associate in Oceanside, CA. The role involves assisting customers with shipment rate quotes, data logging, and in-store support with some phone assistance, helping the team handle daily operations and escalations as needed.

The position offers opportunities for growth within Operations and requires 2–5+ years of customer service and/or sales experience, plus solid communication and MS Office skills.