Logistics Customer Service Pro — On-Site in Austin

GetJobSmart; Austin (TX); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plans

Paid time off

Bonuses

Zusammenfassung

Keystone Atlantic LLC in Austin, TX is seeking a Customer Service Rep for a full-time position in the logistics and supply chain industry. The role involves providing exceptional customer service, handling inquiries, resolving issues, and supporting order processing.

You will work with a collaborative team in Austin, TX, in a lively urban setting. The ideal candidate will have excellent communication skills, be detail-oriented, and able to stay composed under pressure while delivering solutions.

Qualifikationen

• Bachelor's degree in Business, Communications, or related field.
• Experience in customer service is a plus.
• Excellent written and verbal communication skills.
• Detail-oriented and able to work under pressure.

Aufgaben

• Provide exceptional customer service to clients and customers, ensuring their needs are met and their experience is positive.
• Handle customer inquiries, complaints, and requests, resolving issues promptly and professionally.
• Assist in maintaining accurate records and documentation of customer interactions.
• Collaborate with the sales and operations teams to ensure smooth and efficient service delivery.
• Stay updated on industry trends and best practices in customer service and supply chain management.

Kenntnisse

Communication

Problem solving

Multitasking

Microsoft Office

Ausbildung

Bachelor's degree in Business, Communications, or related field

Tools

Outlook

Word

Excel

Jobbeschreibung

Keystone Atlantic LLC in Austin, TX is seeking a Customer Service Rep for a full-time position in the logistics and supply chain industry. The role involves providing exceptional customer service, handling inquiries, resolving issues, and supporting order processing.

You will work with a collaborative team in Austin, TX, in a lively urban setting. The ideal candidate will have excellent communication skills, be detail-oriented, and able to stay composed under pressure while delivering solutions.