Logistics Services Specialist: Shipping & Carrier Ops

Direct Staffing Inc; Austin (TX); On-site; USD 20,664 - 23,419; Full time

Job summary

A leading staffing agency is seeking a Logistics Services Specialist in Austin, TX, to manage shipping investigations for a major client. This role requires 2-4 years of experience in business analysis or customer service, excellent problem-solving, communication, and data entry skills. The position is full-time, Monday through Friday, with the possibility of overtime. The ideal candidate will excel in a fast-paced environment while maintaining strong client and internal relationships.

Qualifications

• 2-4 years’ experience in business analysis and/or customer service support.
• Excellent verbal and written communication skills.
• Attention to detail and ability to effectively multi-task.

Responsibilities

• Manage all aspects of shipping investigations.
• Interact with carriers and internal business lines.
• Provide customer service support in a fast-paced environment.

Skills

Customer service skills

Data entry

Analytical skills

Communication skills

Problem solving

Organizational skills

Education

Bachelor's degree in business analysis or related field

Job description

A leading staffing agency is seeking a Logistics Services Specialist in Austin, TX, to manage shipping investigations for a major client. This role requires 2-4 years of experience in business analysis or customer service, excellent problem-solving, communication, and data entry skills. The position is full-time, Monday through Friday, with the possibility of overtime. The ideal candidate will excel in a fast-paced environment while maintaining strong client and internal relationships.