Global Logistics Distribution Coordinator

Expeditors; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within the公司

Employee Referral Program Bonus

Job summary

Expeditors in Austin, TX is seeking a dedicated Logistics Customer Service Associate to provide exceptional service, process orders, and coordinate distribution accounts. You will generate operational reports, perform data entry, and liaise between warehouse and customers to ensure timely invoicing and accurate documentation.

The role emphasizes compliance with OPS and regulations, strong communication, and collaboration with internal teams to maintain strong vendor relationships and on-time

Qualifications

• Understanding transportation process of all models is a plus.
• Hazardous Materials certification (preferred).
• Good computer skills (MS Excel, MS Word).
• Fluent in English.
• 6 months to 1-year related experience and/or training.
• Meet company standards of 52 hours training per year, including as needed management/leadership training.
• Excellent organizational skills, time management skills in addition to a professional manner.
• Positive and willing to help attitude.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely obtain positive results.

Responsibilities

• Daily process and input of all customer orders and distribution accounts.
• Provide daily operational reports that are accurate and timely.
• Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
• Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.
• Rate domestic transportation bills.
• Trace orders as required and notify customers of activity concerning their order.
• Ensure accurate and timely client and vendors billing.
• Maintain damage records and backorder logs.
• Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.
• Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.
• Contribute to maintain strong relationships with vendors (trucking companies, and others).
• Provide support with other miscellaneous projects, filing and research
• Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirement.
• Escalation of problems to Management when necessary.

Skills

Fluent in English

Excellent organizational skills

Effective interpersonal skills

Positive attitude

Time management skills

Understanding transportation process (

Hazardous Materials cert (preferred)

52 hours annual training requirement

Tools

MS Excel

MS Word

Job description

Expeditors in Austin, TX is seeking a dedicated Logistics Customer Service Associate to provide exceptional service, process orders, and coordinate distribution accounts. You will generate operational reports, perform data entry, and liaise between warehouse and customers to ensure timely invoicing and accurate documentation.

The role emphasizes compliance with OPS and regulations, strong communication, and collaboration with internal teams to maintain strong vendor relationships and on-time