On-Site Logistics & Customer Service Analyst (Transport)

Morgan Foods Inc; Austin (IN); Vor Ort; USD 50.000 - 68.000; Vollzeit

Zusammenfassung

Morgan Foods, Inc. in Austin, IN is seeking a Supply Chain Analyst – Transportation/Customer Service.

This on-site role coordinates inbound and outbound shipments, schedules appointments, and supports transportation and customer service operations in a dynamic manufacturing environment. You will work with carriers, customers, and 3PL providers to maintain shipping schedules, resolve scheduling issues, and backup Customer Service as needed.

Qualifikationen

• High School Diploma, GED, or equivalent experience.
• Clerical/administrative experience.
• Detail-oriented and highly organized.
• Intermediate to advanced computer skills with proficiency in Microsoft Office, especially Excel.
• Customer service focus with strong communication skills.
• Ability to understand and learn information relevant to the transportation economy.
• Ability to prioritize multiple demands in a dynamic shipping and manufacturing environment.

Aufgaben

• Schedule and maintain appointments for all inbound and outbound shipments.
• Download and distribute daily schedules using Excel.
• Monitor the shipping schedule throughout the day to confirm on-time pickups for all outbound shipments.
• Work closely with carriers and customers to research, schedule, and reschedule inbound and outbound appointments as needed throughout the day.
• Perform random audits of shipping and inventory functions.
• Provide backup support for Customer Service as needed.
• Work closely with 3PL transportation providers to assist with problem-solving as needed.
• Serve as the backup to the Transportation Manager, including updating files for the weekly meeting.

Kenntnisse

Detail-oriented

Customer service

Strong communication

Prioritization

Ausbildung

High School Diploma or GED

Tools

Microsoft Excel

Jobbeschreibung

Morgan Foods, Inc. in Austin, IN is seeking a Supply Chain Analyst – Transportation/Customer Service.

This on-site role coordinates inbound and outbound shipments, schedules appointments, and supports transportation and customer service operations in a dynamic manufacturing environment. You will work with carriers, customers, and 3PL providers to maintain shipping schedules, resolve scheduling issues, and backup Customer Service as needed.