Logistics Customer Experience Specialist

J.B. Hunt Transport Services, Inc.; Lowell (AR); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Paid parental leave

Six paid holidays annually

Job summary

J.B. Hunt Transport Services, Inc. is looking for a Customer Experience Support representative in Lowell, Arkansas. This role involves performing detailed clerical tasks, assisting teams with scheduling, and handling customer inquiries efficiently.

The ideal candidate should possess a high school diploma or GED and have strong communication skills. Benefits include medical coverage, a 401(k) plan, and paid parental leave among other perks.

Qualifications

• Minimum qualification is a High School Diploma or GED with less than 1 year of experience.
• Proven ability to communicate effectively.
• Capable of multitasking and prioritizing tasks efficiently.

Responsibilities

• Book loads and enter orders from customers.
• Schedule pick-ups and deliveries, assist internal customers with load issues.
• Monitor freight in transit and manage customer appointments.

Skills

Effective communication

Multitasking ability

Prioritization skills

Quick learning

Keyboarding and typing

Customer service orientation

High accuracy in information processing

Education

High School Diploma/GED

Job description

J.B. Hunt Transport Services, Inc. is looking for a Customer Experience Support representative in Lowell, Arkansas. This role involves performing detailed clerical tasks, assisting teams with scheduling, and handling customer inquiries efficiently.

The ideal candidate should possess a high school diploma or GED and have strong communication skills. Benefits include medical coverage, a 401(k) plan, and paid parental leave among other perks.