Customer Experience & Logistics Support Specialist

J.b. Hunt Transport Services; Honolulu (HI); On-site; USD 32,000 - 42,000; Full time

Job summary

J.B. Hunt Transport, Inc. in Lowell, Arkansas, is seeking a Customer Experience Support professional to perform highly detailed clerical tasks and provide general administrative support to multiple teams.

This full-time, on-site role involves booking loads, entering customer orders, scheduling pickups, tracking loads, and maintaining records. Key responsibilities include coordinating loads, providing updates to internal customers, and ensuring accurate data entry with a strong focus on customer

Qualifications

• High School Diploma/GED required, with less than 1 year of working experience.
• Strong communication, multitasking, prioritization, quick learning.
• Accurate data entry and ability to process information with high accuracy.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
• Monitor freight in transit and customer location requests for appointments.
• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files).

Skills

Effective communication

Multitasking

Prioritization

Learning systems

Typing

Customer service

Accuracy

Education

GED (Required)

High School (Required)

Job description

J.B. Hunt Transport, Inc. in Lowell, Arkansas, is seeking a Customer Experience Support professional to perform highly detailed clerical tasks and provide general administrative support to multiple teams.

This full-time, on-site role involves booking loads, entering customer orders, scheduling pickups, tracking loads, and maintaining records. Key responsibilities include coordinating loads, providing updates to internal customers, and ensuring accurate data entry with a strong focus on customer