Logistics Customer Experience Specialist

Dayton Freight Lines; Evansville (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Positive work environment

Modern facilities

Job summary

Dayton Freight Lines is seeking Customer Service Representatives in Evansville, Indiana. This role involves assisting customers with inquiries related to freight pickup requests, rate quotes, and shipment tracing. Key responsibilities include supporting the Service Center Manager and maintaining excellent communication with drivers and customers. Candidates should exhibit strong skills in Microsoft Office, outstanding communication abilities, and a customer-focused mindset. The company offers a professional work environment with opportunities for advancement.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Experience in a fast-paced environment with attention to detail.
• Strong communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Maintain communication with customers and drivers.
• Prepare bills of lading and delivery receipts.
• Perform administrative tasks as needed.

Skills

Microsoft Office Programs

Keyboarding skills

Communication skills

Customer service skills

Attention to detail

Handling high volume of phone calls

Job description

Dayton Freight Lines is seeking Customer Service Representatives in Evansville, Indiana. This role involves assisting customers with inquiries related to freight pickup requests, rate quotes, and shipment tracing. Key responsibilities include supporting the Service Center Manager and maintaining excellent communication with drivers and customers. Candidates should exhibit strong skills in Microsoft Office, outstanding communication abilities, and a customer-focused mindset. The company offers a professional work environment with opportunities for advancement.