Freight Customer Care Expert for Growth & Benefits

Dayton Freight Lines, Inc.; Brownsburg (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Comprehensive benefits package

Job summary

Dayton Freight Lines, Inc. in Brownsburg, Indiana is seeking a Customer Service Representative to assist customers with inquiries related to freight pickup requests, rate quotes, and shipment tracking. This role requires excellent communication skills, attention to detail, and the ability to manage a high volume of calls.

Employees will enjoy working in a professional, people-centered environment with benefits including health insurance, competitive pay, and opportunities for advancement.

Qualifications

• Skillful in Microsoft Office programs.
• Excellent keyboarding skills.
• Has worked in a fast‑paced environment and has excellent attention to detail.
• Experience with handling a high volume of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with external and internal customers.

Skills

Microsoft Office programs

Keyboarding skills

Attention to detail

Handling a high volume of phone calls

Communication skills

Customer service skills

Job description

Dayton Freight Lines, Inc. in Brownsburg, Indiana is seeking a Customer Service Representative to assist customers with inquiries related to freight pickup requests, rate quotes, and shipment tracking. This role requires excellent communication skills, attention to detail, and the ability to manage a high volume of calls.

Employees will enjoy working in a professional, people-centered environment with benefits including health insurance, competitive pay, and opportunities for advancement.