Logistics Customer Experience Coordinator

jbhunt; Lowell (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Maternity leave and parental leave

Six holidays

Job summary

J.B. Hunt Transport, Inc. in Lowell, Arkansas, is seeking a Customer Experience Support specialist within the Administration, Facilities & Secretarial department.

The role is full-time and involves performing clerical tasks and supporting multiple teams with accuracy and efficiency. Under direct supervision, you will book loads, enter orders from customers, schedule pickups, and monitor freight in transit. A high school diploma or GED is required, with emphasis on strong communication,

Qualifications

• High School Diploma/GED with less than 1 year of working experience.
• GED (Required).
• High School (Required).

Responsibilities

• Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data.

Skills

Communicate effectively

Multitask

Prioritize tasks

Learn new systems

Typing

Customer service

Education

GED (Required)

High School (Required)

Job description

J.B. Hunt Transport, Inc. in Lowell, Arkansas, is seeking a Customer Experience Support specialist within the Administration, Facilities & Secretarial department.

The role is full-time and involves performing clerical tasks and supporting multiple teams with accuracy and efficiency. Under direct supervision, you will book loads, enter orders from customers, schedule pickups, and monitor freight in transit. A high school diploma or GED is required, with emphasis on strong communication,