Logistics Customer Care Specialist

DSV - Global Transport and Logistics; New Johnsonville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

DSV – Global Transport and Logistics in New Johnsonville is seeking a Customer Service Representative to deliver exceptional service, enter orders, run shipments from WMS, and support efficient site operations.

You will maintain relationships with customers, coordinate with other departments, ensure accurate invoicing, and handle documentation. Requires high school diploma and 1 year customer service experience; English proficiency.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in a Customer Service-related capacity.

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Generate all related paperwork for customer work orders.
• Check orders for special requests and expedite as needed.
• Follow up with other departments to ensure service standards.
• Assure proper invoicing of accounts and accuracy of shipping documents.

Skills

Computer skills

MS Office

WMS functions

Education

High school diploma or GED

Tools

MS Office

WMS

Job description

DSV – Global Transport and Logistics in New Johnsonville is seeking a Customer Service Representative to deliver exceptional service, enter orders, run shipments from WMS, and support efficient site operations.

You will maintain relationships with customers, coordinate with other departments, ensure accurate invoicing, and handle documentation. Requires high school diploma and 1 year customer service experience; English proficiency.