Logistics Customer Care & Accounts Specialist

FW Logistics; Illinois; On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with 4% match

Paid weekly via W2 & Direct Deposit

Job summary

FW Logistics is looking for a Customer Service Account Specialist in East Saint Louis, IL. The position involves maintaining customer relations, managing account information, and ensuring efficient communication within the team. Candidates should have a high school diploma, at least 2 years of experience in account management, and strong skills in Microsoft Office applications. Benefits include weekly pay, health insurance, and a 401K plan with a 4% match.

Qualifications

• 2 years of experience in a customer service account management role.
• Ability to write reports and business correspondence.
• Ability to effectively present information to managers and customers.

Responsibilities

• Represent FW Logistics professionally at all times.
• Communicate proactively with customers regarding services.
• Maintain data integrity in the Warehouse Management Systems.
• Ensure accurate order entry and release of information.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Verbal communication

Written communication

Problem solving

Education

High School diploma or equivalent

Job description

FW Logistics is looking for a Customer Service Account Specialist in East Saint Louis, IL. The position involves maintaining customer relations, managing account information, and ensuring efficient communication within the team. Candidates should have a high school diploma, at least 2 years of experience in account management, and strong skills in Microsoft Office applications. Benefits include weekly pay, health insurance, and a 401K plan with a 4% match.