Customer Success & Order Coordinator

FW Trucking; Centreville (IL); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Competitive salary

Paid weekly via W2 & Direct Deposit

Personal Time Off

Health, dental, and vision insurance plans

401(k) with 4% match retirement savings plan

Job summary

FW Trucking is looking for a Customer Service Account Specialist in Centreville, Illinois, to be the main point of contact for customers. The role involves ensuring orders and inventory are managed correctly and handling customer inquiries professionally.

Ideal candidates will have a high school diploma and two years in a customer service role. Benefits include competitive pay, health insurance, personal time off, and a 401(k) retirement plan.

Qualifications

• 2 years experience in a customer service account management role.
• Ability to write reports and business correspondence.
• Ability to effectively present information.

Responsibilities

• Serve as the day-to-day contact for assigned customers.
• Ensure accurate order entry and communicate updates.
• Maintain data integrity of account information.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Effective verbal communication

Effective written communication

Education

High School diploma or equivalent

Job description

FW Trucking is looking for a Customer Service Account Specialist in Centreville, Illinois, to be the main point of contact for customers. The role involves ensuring orders and inventory are managed correctly and handling customer inquiries professionally.

Ideal candidates will have a high school diploma and two years in a customer service role. Benefits include competitive pay, health insurance, personal time off, and a 401(k) retirement plan.