Logistics CSR — Entry Level, Growth & Benefits

Circle Logistics; Cedar Rapids (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) Plan

Job summary

Circle Logistics in Cedar Rapids, IA is seeking an entry-level Customer Service Representative/Logistics Coordinator to support day-to-day shipments in a fast-paced 3PL environment.

You will enter load orders, track drivers, and coordinate with drivers and internal teams to ensure accurate paperwork and on-time deliveries. Training starts day one with clear path for advancement, and benefits include health, vision, dental insurance and 401(k).

Qualifications

• High school diploma or equivalent required
• Associate’s degree preferred
• Call center experience is a bonus
• Full-time: 40 hours per week
• Room for advancement in a fast-growing company that promotes from within
• Paid holidays and paid time off
• Health, vision, and dental insurance benefits
• 401(k) Plan

Responsibilities

• Enter new load orders into our proprietary web-based software
• Initiate “check calls” to track and trace drivers on all pickups and deliveries
• Communicate internally with drivers to ensure accurate documentation
• Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
• Maintain and collect proper paperwork for each shipment
• Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues

Skills

Customer service

Data entry

Dispatch

Teamwork

Written communication

Verbal communication

Attention to detail

Multi-tasking

Prioritization

Education

High school diploma or equivalent

Associate’s degree

Tools

Google Drive

Microsoft Office

Job description

Circle Logistics in Cedar Rapids, IA is seeking an entry-level Customer Service Representative/Logistics Coordinator to support day-to-day shipments in a fast-paced 3PL environment.

You will enter load orders, track drivers, and coordinate with drivers and internal teams to ensure accurate paperwork and on-time deliveries. Training starts day one with clear path for advancement, and benefits include health, vision, dental insurance and 401(k).