Entry-Level Logistics Coordinator — Fast-Paced & Impactful

Circle Logistics, Inc; Cedar Rapids (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full-time: 40 hours per week

Health, vision, and dental insurance

401(k) Plan

Paid holidays

Paid time off

Job summary

Circle Logistics is seeking an entry-level Customer Service Representative in Cedar Rapids, IA to coordinate daily shipments and support the office with clear communication and accurate documentation. You will learn our web-based systems, track loads, and help customers ensure on-time delivery while developing skills in a fast-paced logistics environment.

No prior logistics experience is required—hands-on training starts on day one, with opportunities to grow into a key operations role within a

Qualifications

• 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics.
• Must have strong attention to detail.
• Ability to prioritize, balance, and organize information while completing multiple tasks.
• Above-average proficiency in Google Drive and Microsoft Suite.
• Excellent written and verbal communication skills.
• Excellent teamwork skills.

Responsibilities

• Enter new load orders into our proprietary web-based software
• Initiate “check calls” to track and trace drivers on all pickups and deliveries
• Communicate internally with drivers to ensure accurate documentation
• Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
• Maintain and collect proper paperwork for each shipment
• Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues

Skills

Customer service

Data entry

Attention to detail

Communication skills

Teamwork

Multitasking

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Google Drive

Microsoft Suite

Job description

Circle Logistics is seeking an entry-level Customer Service Representative in Cedar Rapids, IA to coordinate daily shipments and support the office with clear communication and accurate documentation. You will learn our web-based systems, track loads, and help customers ensure on-time delivery while developing skills in a fast-paced logistics environment.

No prior logistics experience is required—hands-on training starts on day one, with opportunities to grow into a key operations role within a