Logistics CSR: Client Success & Scheduling

Altawarehousing; Redlands, Northern (CA, KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Paid Vacation Time

Paid Sick Time

10 Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401K

Career development opportunities

Job summary

Alta Warehousing & Logistics in Redlands, CA seeks a Client Service Representative to ensure accurate and timely communication with clients, process orders, and maintain strong relationships. You will coordinate orders, routes, labels, and shipments per contracts, using WMS and Microsoft Office.

The role emphasizes attention to detail, responsiveness, and teamwork in a fast-paced logistics environment. Competitive pay, benefits, and opportunities for development are offered.

Qualifications

• Ability to handle high-volume emails and phone calls.
• Good attendance and punctuality; reliable and on-time.
• Minimum 1 year of dedicated CSR experience in 3PL.
• Strong written and verbal communication skills.

Responsibilities

• Process client orders in accordance with client specifications.
• Provide shipping and tracking information to clients as required.
• Maintain positive client relationships and address inquiries or complaints.
• Act as liaison between the warehouse and client in administering client accounts.

Skills

Communication

Analytical skills

Interpersonal skills

Attendance & reliability

Time management

Education

High School Diploma or equivalent

Tools

WMS

Microsoft Office

Excel

Job description

Alta Warehousing & Logistics in Redlands, CA seeks a Client Service Representative to ensure accurate and timely communication with clients, process orders, and maintain strong relationships. You will coordinate orders, routes, labels, and shipments per contracts, using WMS and Microsoft Office.

The role emphasizes attention to detail, responsiveness, and teamwork in a fast-paced logistics environment. Competitive pay, benefits, and opportunities for development are offered.