Logistics Coordinator — On-Site Chattanooga, Full Benefits

MODE Global; Chattanooga (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k) with company match

Career advancement opportunities

Job summary

MODE Global is seeking a Logistics Coordinator to join our Chattanooga, TN team on-site. You will manage transportation cycles, dispatch carriers, track shipments, and handle invoicing while ensuring cost efficiency and margin growth.

You’ll build relationships with vendors, quote costs, onboard new clients, and maintain carrier performance in alignment with MODE standards. A fast-paced environment requires strong communication and problem-solving skills.

Qualifications

• 1–3 years brokerage- or transportation-related experience preferred.
• Fast-paced environment requires strong customer service and communication skills.
• Proven experience managing and prioritizing own work assignments and meeting deadlines.
• Requires confidence and independent decision-making to problem-solve and manage competing priorities.
• Ability to quickly assess client situations and elevate to management when needed.

Responsibilities

• Develop and maintain relationships with vendors; negotiate cost-effective services and support operational processes.
• Research and quote transportation costs.
• Collaborate with Business Development to onboard new clients and lanes, including notifications, reporting, accessorial agreements, and invoicing.
• Ensure carrier performance and event compliance with MODE standards.
• Identify and prioritize problems and propose corrective actions.
• Develop timely resolutions to transit delays and inform clients of issues and regulatory changes.
• Ensure accurate client order acceptance/entry into MODE Transportation system via EDI, web tender, email, fax, or phone.
• Work with team to determine cost-effective recovery plans for missed pickups/deliveries.
• Identify accessorial charge patterns and work with clients to reduce charges.
• Determine billable accessorial charges and communicate to clients/vendors within 24 hours.

Skills

Quick learner

Multi-tasker

Organized

Detail-oriented

Problem-solver

Customer service

Communication skills

Deadline-driven

Independent decision-making

Ability to assess client situations

Job description

MODE Global is seeking a Logistics Coordinator to join our Chattanooga, TN team on-site. You will manage transportation cycles, dispatch carriers, track shipments, and handle invoicing while ensuring cost efficiency and margin growth.

You’ll build relationships with vendors, quote costs, onboard new clients, and maintain carrier performance in alignment with MODE standards. A fast-paced environment requires strong communication and problem-solving skills.