On-Site Logistics Dispatcher: Chattanooga

MODE Transportation, LLC; Chattanooga (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

MODE Transportation, LLC is seeking a Logistics Coordinator in Chattanooga, TN (On-Site) to manage client accounts, dispatch carriers, track shipments, and provide timely reporting and invoicing.

The role emphasizes strong customer service, clear communication, and the ability to multi-task in a fast-paced environment while ensuring cost-efficient transportation and network efficiency.

Qualifications

• Customer service skills with a focus on client satisfaction.
• Strong communication and interpersonal abilities.
• Excellent organizational skills with attention to detail.

Responsibilities

• Manage carrier relationships and source cost-effective transportation options.
• Dispatch carriers to meet client needs and track shipments.
• Handle client onboarding, invoicing, and reporting in MODE systems.
• Monitor carrier performance and ensure compliance with MODE standards.
• Identify and address delays, communicate with clients, and implement timely solutions.
• Process orders via EDI, web tender, email, fax, or phone.
• Collaborate with Sales and Accounting on invoicing discrepancies.

Skills

Customer service

Communication

Organisation

Detail oriented

Problem solving

Multi-tasking

Tools

MS Excel

MS Word

Outlook

EDI

Job description

MODE Transportation, LLC is seeking a Logistics Coordinator in Chattanooga, TN (On-Site) to manage client accounts, dispatch carriers, track shipments, and provide timely reporting and invoicing.

The role emphasizes strong customer service, clear communication, and the ability to multi-task in a fast-paced environment while ensuring cost-efficient transportation and network efficiency.